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Event Payment & Refund Policies
Online Credit Card Payments All payments processed online should be done through the NEACUHO website. Once an institution is a member, an institutional contact can register all members for any events and offerings. If you are not logged into your membership portal, you will only be eligible for non-member rates. If you cannot access your member portal, please email membership@neacuho.org. All major credit cards are accepted. |
Check Payments
Any institution or person paying by check must make all payments payable to NEACUHO. All checks should be submitted to NEACUHO in one of the two following ways:
- The check should be provided at the event registration table.
- Mail the check and a copy of the invoice to the address below.
NEACUHO
P.O. Box #571
Manchester, CT 06045
Cash Payments
Payment by cash is discouraged and should never be transferred by mail. Transfer of cash should only be done in person at a NEACUHO event or offering.
Refund Policy
NEACUHO has adopted the following refund policies. This policy applies to all events and offerings unless otherwise stated:
- Substitutions (e.g. replacement of attendee with another) will be accepted based on the same rate of eligibility.
- Cancellations of registration made earlier than announced deadline for extenuating circumstances (i.e. family emergencies, urgent campus situation).
- Requests for refunds must be made in writing to the Treasurer.
- Refunds made after the conference has occurred will be approved at the discretion of the Treasurer and President, and/or, President-Elect, and/or Immediate Past President. Primary consideration must be given to the circumstances of the refund and if the association has already paid for contracted services.